1. Introduction
WonderDigital.org is committed to protecting the privacy and security of your personal information. We take care to protect the privacy of our customers and users of our products and or services that communicate [(online or offline) with us, in store, events, over the phone, through our mobile applications, websites and social media platforms.]
We have therefore developed this privacy policy to inform you of the data we collect, what we do with your information, what we do to keep it secure as well as the rights and choices you have over your personal information.
2. The information we collect on our website
We only collect information that we know we will genuinely use and in accordance with the General Data Protection Regulation (GDPR). The type of information that we will collect on you, and you voluntarily provide to us on this website includes:
- Your full name
- Your Email address
- Your IP address at the time
- The time and date of when you submitted information
- The corresponding statement that you consented to records of conversations and agreements.
- You are under no statutory or contractual requirement or obligation to provide us with your personal information; however we require at least the information above in order for us to connect with you in an efficient and effective manner.
- The legal basis for processing your data is based on your specific consent that we will have requested at the point the information was initially provided, therefore we will not store, process or transfer your data outside the parties detailed above unless we have an appropriate lawful reason to do so.
Contact Form
The primary instance where our website will ask you for personally identifiable information is our contact form. The contact form specifically, is powered by a popular WordPress plugin called Contact Form 7. Upon completing your information, you will be asked to consent to our data processing policy which is outlined within this document.
Once submitted, your information will be processed and forwarded to us within a single email sent by the website application. Your information will not be stored within the website application’s database.
3. How we use your information
- To contact you, following your inquiry, reply to any questions, suggestions, issues or complaints you have contacted us about;
- To power our security measures and services so you can safely access our website and mobile apps;
- Help us understand more about you as a reader, the content and services you consume, so we can serve you better;
- Contact you about products and services from us;
- Help answer your questions and solve any issues you have.
4. Who we might share your information with
We may share your personal data with other organizations in the following circumstances:
- If the law or a public authority says we must share the personal data;
- If we need to share personal data in order to establish, exercise or defend our legal rights (this includes providing personal data to others for the purposes of preventing fraud and reducing credit risk); or
- From time to time, employ the services of other parties for dealing with certain processes necessary for the operation of the Website. However, all the information we share will be collected and anonymized, so neither you nor any of your devices can be identified from it.
5. How we keep you updated on our content and services
Email Marketing
From time to time we may send you relevant information and news about our content and services in a number by email, but only if you have consented to receive these communications.
When interacting with our website, you may be asked if you’d like to sign-up to receive our email marketing communications and will you be asked explicitly to opt-in to receiving these.
You can change your Email Marketing subscription anytime by editing your preferences or unsubscribing altogether via the link at the bottom of any of our email marketing communications or by contacting us via the details at the end of this policy.
6. Your rights over your information
Right to Access Your Personal Information
You have the right to access the personal information that we hold about you in many circumstances, by making a request. This is sometimes termed ‘Subject Access Request’. If we agree that we are obliged to provide personal information to you (or someone else on your behalf), we will provide it to you or them free of charge and aim to do so within 30 days from when your identity has been confirmed.
We would ask for proof of identity and sufficient information about your interactions with us that we can locate your personal information.
Right to Correction of Your Personal Data
If any of the personal information we hold about you is inaccurate or out of date, you may ask us to correct it.
Right to Stop or Limit Our Processing of Your Data
You have the right to object to us processing your personal information if we are not entitled to use it any more, to have your information deleted if we are keeping it too long or have its processing restricted in certain circumstances.
7. How long we keep your information for
We retain a record of your personal information in order to provide you with a high quality and consistent service. We will always retain your personal information in accordance with the General Data Protection Regulation (GDPR) and never retain your information for longer than is necessary. Unless otherwise required by law, your data will be stored for a period of [X years] after [our last contact with you/some other identifiable action or period], at which point it will be permanently deleted and therefore unretrievable.
8. Your data and Social Networks
When using this website, you may be able to share information through social networks like Facebook and Twitter. For example, when you ‘like’, ‘share’ or review our content. When doing this, your personal information may be visible to the providers of those social networks and/or their other users. Please remember it is your responsibility to set appropriate privacy settings on your social network accounts so you are comfortable with how your information is used and shared on them.
9. Security
Data security is of great importance to WonderDigital.org and to protect your data we have put in place suitable physical, electronic and managerial procedures to safeguard and secure your collected data.
We take security measures to protect your information including:
Physical & Managerial Security Procedures
- Limiting access to our buildings to those that we believe are entitled to be there (by use of passes, key card access and other related technologies);
- Implementing access controls to our information technology
- We use appropriate procedures and technical security measures (including strict encryption, anonymization and archiving techniques) to safeguard your information across all our computer systems, networks, offices and stores.
- Never asking you to disclose your own passwords,
- Advising you never to enter your account number or password into an email or after following a link from an email.
Website Application and Hosting Security Procedures
- HTTPS – This website is secured via Hyper Text Transfer Protocol Secure (HTTPS). It means all communications between your browser and this website are securely encrypted. This means that even if somebody managed to intercept the connection, they would not be able to decrypt any of the data which passes between you and the website.
- Secure Update Process – Inline with the security processes of our website development partner agency, this website application’s code-base is administered and updated via a password and FTP free process. All code-changes are deployed via a secure process that does not rely on the storage and visible access of passwords.
- Two Factor Authentication – Where possible, the administration interface to this website application and any personally identifiable information herein, is secured behind a two factor authentication login to all staff who have access to it. Additionally, our website development agency can only access the same interface via their secure Google GSuite accounts and hold no password records for accessing the platform at super-admin level.
- Web Application Maintenance – Our organization, working in collaboration with our website development agency, regularly monitor the security of this website and consistently update the core CMS platform and supporting extensions and plugins.
- PCI-DSS Compliant Server – Our website application is hosted and operations on a PCI-DSS compliant server. The Payment Card Industry Data Security Standard (PCI DSS) applies to companies of any size that accept credit card payments.
- Cloudflare – Our website’s DNS is managed through CloudFlare who provide our content delivery network (CDN), DDoS attack mitigation, Internet security and distributed domain name server services.
10. Cookies used by this website
What are Cookies?
Cookies are small pieces of data, stored in text files, that are stored on your computer or other device when a website is loaded within your chosen browser. They are widely used to ‘remember’ you and your preferences, either for a single visit (through a ’session cookie’) or for multiple repeat visits (using a ‘persistent cookie’). They ensure a consistent and efficient experience for visitors, and perform essential functions such as allowing users to register and remain logged in. Cookies may be set by the site that you are visiting (known as ‘first party cookies’), or by other websites who serve up content on that site (‘third party cookies’).
What is Cookie Control?
You may notice that our website utilises a third party Cookie preference tool called ‘Cookie Control’. Cookie Control is a mechanism for controlling user consent and the use of cookies on this website application.
When (as the user) you consent to one of the optional cookie categories, Cookie Control will place a cookie to remember that decision. The name of the cookie will be the name of the category specified within the Cookie Control widget itself. That cookie will be removed when you (the user) revokes consent to that category.
What are ‘Strictly Necessary Cookies’?
These are the cookies that are essential for this website to perform its basic functions. These include those required to allow registered users to authenticate and perform account related functions, as well as to save the contents of virtual ‘carts’ on sites that have an e-commerce functionality.
Strictly Necessary Cookies are highlighted with a double asterisk (**) in the tables below:
Cookies set by WordPress
| Cookie Name | Description | Duration |
|---|---|---|
| wordpress_ | On login, wordpress uses the wordpress_[hash] cookie to store your authentication details. Its use is limited to the admin console area, /wp-admin/ | 2 years |
| wordpress_logged_in_ | After login, wordpress sets the wordpress_logged_in_ | Session |
| wp-settings- | WordPress also sets a few wp-settings- | Session |
| WordPress_google_apps_login ** | This cookie is set by the plugin ‘Google Apps Login for WordPress’ and may be present for users who login to WordPress via their Google or GSuite account. | Session |
| wordpress_test_cookie | Used to check whether your web browser is set to allow, or reject cookies. | Session |
Cookies set by Google Analytics
| Cookie Name | Description | Duration |
|---|---|---|
| _ga | Used to distinguish users. | 2 years |
| _gid | Used to distinguish users. | 24 hours |
| _gat | Used to throttle request rate. If Google Analytics is deployed via Google Tag Manager, this cookie will be named _dc_gtm_ | 1 minute |
| AMP_TOKEN | Contains a token that can be used to retrieve a Client ID from AMP Client ID service. Other possible values indicate opt-out, inflight request or an error retrieving a Client ID from AMP Client ID service. | 30 seconds to 1 year |
| _gac_ | Contains campaign related information for the user. If you have linked your Google Analytics and AdWords accounts, AdWords website conversion tags will read this cookie unless you opt-out. | 90 days |
| _gaexp | Optimize 360 – Used to determine a user’s inclusion in an experiment and the expiry of experiments a user has been included in. | 90 days |
Cookies set by CloudFlare
| Cookie Name | Description | Duration |
|---|---|---|
| __cfduid ** | OThe __cfduid cookie is used to identify individual clients behind a shared IP address and apply security settings on a per-client basis. | 1 year |
Cookies set by Hubspot
| Cookie Name | Description | Duration |
|---|---|---|
| _hs_opt_out | This cookie is used by the opt-in privacy policy to remember not to ask the user to accept cookies again. This cookie is set when you give users the choice to opt out of cookies. | 2 years |
| __hs_do_not_track | This cookie can be set to prevent the tracking code from sending any information to HubSpot. Setting this cookie is different from opting out of cookies, which still allows anonymized information to be sent to HubSpot. | 2 years |
| __hs_testcookie | This cookie is used to test whether the visitor has support for cookies enabled. | Session cookie |
| hs_ab_test | This cookie is used to consistently serve visitors the same version of an A/B test page that they’ve seen before. | Session cookie |
| hs_lang_switcher_choice | This cookie is used to consistently redirect visitors to the language version of a page in the language they’ve selected on this top-level private domain in the past (if such a language version exists). | Session cookie |
| When visiting a password-protected page, this cookie is set so future visits to the page from the same browser do not require login. The cookie name is unique for each password-protected page. | ||
| Hs-messages-is-openhs-messages-hide-welcome-message | This cookie is used on the visitor UI side so HubSpot can determine/save whether the chat widget is open for future visits. It resets after 30 minutes to re-close the widget after 30 minutes of inactivity | (TTL 30 minutes) |
| __hstc | The main cookie for tracking visitors. It contains the domain, utk (see below), initial timestamp (first visit), last timestamp (last visit), current timestamp (this visit), and session number (increments for each subsequent session). | 2 years |
| hubspotutk | This cookie is used for to keep track of a visitor’s identity. This cookie is passed to HubSpot on form submission and used when de-duplicating contacts. | 10 years |
| __hssc | This cookie keeps track of sessions. This is used to determine if we should increment the session number and timestamps in the __hstc cookie. It contains the domain, viewCount (increments each pageView in a session), and session start timestamp. | 30 min |
| __hssrc | Whenever HubSpot changes the session cookie, this cookie is also set. We set it to 1 and use it to determine if the user has restarted their browser. If this cookie does not exist when we manage cookies, we assume it is a new session. | Session cookie |
| messagesUtk | This cookie is used to recognize visitors who chat with you via the messages tool. If the visitor leaves your site before they’re added as a contact, they will have this cookie associated with their browser. If you have a history of chatting with a visitor and they return to your site later in the same cookied browser, the messages tool will load your conversation history with that visitor. | Session cookie |
Miscellaneous Cookies
| Cookie Name | Description | Duration |
|---|---|---|
| complianceCookie | Used to distinguish your acknowledgement of our website’s Cookie Banner and subsequent policy (this document). | 14 days |
How to change your Cookie preferences
The most popular web browsers typically provide additional tools to users for controlling or restricting cookies on their device. To find out more about cookies, including how to see what cookies have been set, you can visit www.aboutcookies.org.
Find out how to manage cookies on popular browsers:
To find information relating to other browsers, visit the browser developer’s website.
To opt out of being tracked by Google Analytics across all websites, visit https://tools.google.com/dlpage/gaoptout.
11. How to contact us
If you would like to exercise one of your rights as set out earlier in this policy, or you have a question or a complaint about this policy, the way your personal information is processed, please contact us by email at hey@wonderdigital.org.
Thank you for taking the time to read our Privacy Policy.
WonderDigital.org
This Policy was last updated on November 20, 2022.